Blair
Forum Replies Created
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The transition from Universal Analytics to GA4 certainly involves some key changes and adjustments, such as the one you mentioned of swapping out the GA() tags for gtag(). However, GA4 offers a range of new features that makes it incredibly worthwhile, despite the initial learning curve and setup time. GA4 provides multi-platform tracking, machine learning capabilities, more comprehensive predictive insights, better integration with Google Ads, and improved ROI analysis for marketing strategies. It also offers a more user-centric data model that allows for a better understanding of user behavior across different devices and platforms. While the transition might feel tedious, the intrinsic benefits make the switch to GA4 worthwhile.
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Certainly, it seems like your client is looking for sequential event tracking, which can indeed be done with some specific configurations in analytics tools like Google Analytics.
Since you’re already seeing individual events tracked correctly, the potential issue might be how you’re defining ‘AND’ in your segmenting conditions. Rather than capturing sessions where both events occur, the current approach may be looking for sessions where both events occur simultaneously, which is probably why you’re not getting any results.
Instead, I suggest setting up a funnel, which typically provides a visualization of a user’s journey across multiple steps or pages. In your case, the first step of the funnel would be event one (visiting the specific page), and the second step would be event two (landing on the thank you page after completing the form).
Another option would be to utilize more advanced features of Google Analytics such as User Explorer where you can view individual user interactions. You can filter down and manually look at the events that each user has triggered during their sessions. Remember though, this can be more time-consuming and is not easily scalable if you have a large number of users.
In some cases, you might need to use a more sophisticated analytics system or customer data platform that allows for complex event and user behaviour tracking. A solution like this would allow you to easily track occurrences of event one followed by event two in the same session.
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It appears that your custom dimensions might not be properly set up or the data is not being recorded correctly. After setting up a custom dimension in Firebase, a common issue is forgetting to also set it in the app code. So ensure to set the custom dimensions in the code of your application, ensure that the keys match exactly with what you’ve defined in Firebase, and that you’re sending values in the correct format. As custom dimensions are case-sensitive in Firebase, be mindful about it as well. Additionally, check your Firebase dashboard to see if data is being received. Remember that there can be a delay before Firebase processes data (generally 24-48 hours), so if it hasn’t been this long, you might simply need to wait a bit more. If you’ve done all these and still facing the issue, it may be best to reach out to Firebase support.
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It seems like you might be experiencing a common issue with Google Analytics tracking known as “double-counting”. This often happens when the gtag.js (Global Site Tag) is implemented more than once on a page. When you call gtag(‘event’,…), the event is sent to all currently configured tracking IDs, which may lead to double-counting if multiple instances of the same tracking ID are present.
To avoid this, you should try to ensure that each Google Analytics tracking ID is only implemented once on your page or site. You could do this by carefully managing your tracking code implementation or, if possible, using a tool like Google Tag Manager to help you manage multiple tracking tags.
In cases where sending an event to a specific tracking ID is really necessary, you can use the “send_to” parameter in the event call to specify which ID to send the event to (for example, gtag(‘event’, ‘event_name’, { ‘send_to’: ‘GA_TRACKING_ID’ }).
This issue can require complex debugging depending on your specific implementation, so you may want to consult with a professional with experience in Google Analytics implementation to help you sort this out.
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It sounds like you’re having a bit of trouble integrating Google Analytics 4 with your Hugo site. The issue might be related to the theme’s built-in support. Hugo themes usually support Universal Analytics and not Google Analytics 4. I’d suggest manually inserting the Google Analytics 4 script tag into your site’s header. Make sure to replace the existing Google Analytics tag in the head partial under the layouts directory. Do give it a stab!
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Yeah, it’s just that you’ve set your ‘limit’ to 10 in your query. This simply means your response will contain only 10 rows. So, you might want to tweak that a bit!
