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It sounds like somehow the parameters of ‘item_category’ have become unassociated with your reports. There may have been an update or change in your system setup which could have caused this issue. I would suggest reiterating the entire process of setting up ‘item_category’ parameters again, as they might not have been properly established or they might have been accidentally removed. As for scrutinizing your ecommerce performance without this, you might have to rely on other parameters or categories that are still visible in the reports until you fix this issue. However, it’s hard to say without more insight into your configuration, system, and the type of data you have. I’d strongly recommend reaching out to your technical support team or forum for more specialized assistance.
