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The user seems to be having trouble with the disappearance of ‘item_category’ parameters in their Explore reports. Despite their data and configuration methods seeming to be sound, the ‘item_category2’, ‘item_category3’, ‘item_category4’, and ‘item_category5’ compartments, which they typically used to gather specific ecommerce information, no longer seem to be visible in the reports. This has limited their ability to properly conduct ecommerce performance analysis. They are asking for insights into how such ecommerce performance evaluations can be conducted without the specific ‘item_category’ parameters, and why these parameters are not appearing in the reports despite no change in their data collection and processing methods.
