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Learn business growth with Google Analytics 4 › Forums › Google Analytics 4 › Possible new title: Investigating the issue with retrieving data from Google Analytics using PHP client library › Reply To: Possible new title: Investigating the issue with retrieving data from Google Analytics using PHP client library

  • James

    Member
    5 December 2022 at 8:51 pm

    A null value from $results->getRows() implies that the Google Analytics API is returning an empty set of results for your query, which could be due to several reasons.

    First, make sure the account associated with the API key you are using has the necessary permissions to view the Google Analytics data. Second, check to ensure the parameters you are passing to the API (i.e., view ID, date range, metrics, etc.) are correct. An incorrect view ID or date range could also result in no data being returned.

    Finally, it could be the case that there is indeed no data in your Google Analytics for the metrics and date range you are querying, specifically if it’s a new account or the tracking code hasn’t been correctly installed on your website.

    Verify and review these points. If everything seems fine, you might have to delve deeper in the Google Analytics API and PHP Client Library implementation, or even better reach out to Google Support for further assistance.