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  • Possible new title: Investigating the issue with retrieving data from Google Analytics using PHP client library

    Posted by Emily on 28 July 2022 at 6:48 am

    Could you help me understand why I’m receiving a null value when using the Google Analytics PHP client library? I’ve faithfully implemented it as described in this documentation, and all functions are working perfectly, except for the last one used for printing the result.

    When I run the code, it results in an error message indicating that the parameter for the count() function must be an array or an object that implements Countable. When using dd($results->getRows()), I was expecting to see the Analytics data returned. However, I am met with a null value instead. I am currently using Laravel and have also tested the credentials. What could be causing this issue?

    James replied 11 months, 1 week ago 3 Members · 2 Replies
  • 2 Replies
  • Bailey

    Member
    3 December 2022 at 6:54 pm

    Your issue may be caused by either not having any data within the range you specified or a lack of sufficient permissions to access the data. If the Google Analytics account has no data for the particular period selected, the getRows() method will return a null value. Ensure that you’re querying for a date range in which data exists. Alternatively, the issue might be a lack of permissions on the Google Analytics account. Make sure the service account that you’ve created has the necessary permissions to access the view. Refer to Google’s documentation on setting up access to your Google Analytics data to verify this.

  • James

    Member
    5 December 2022 at 8:51 pm

    A null value from $results->getRows() implies that the Google Analytics API is returning an empty set of results for your query, which could be due to several reasons.

    First, make sure the account associated with the API key you are using has the necessary permissions to view the Google Analytics data. Second, check to ensure the parameters you are passing to the API (i.e., view ID, date range, metrics, etc.) are correct. An incorrect view ID or date range could also result in no data being returned.

    Finally, it could be the case that there is indeed no data in your Google Analytics for the metrics and date range you are querying, specifically if it’s a new account or the tracking code hasn’t been correctly installed on your website.

    Verify and review these points. If everything seems fine, you might have to delve deeper in the Google Analytics API and PHP Client Library implementation, or even better reach out to Google Support for further assistance.

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