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In Google Analytics 4 (GA4), events and parameters have replaced the previous scope of dimensions and metrics in Universal Analytics. So, you will be working with the concept of events (like “phone_capture”) and their parameters. For event_category and event_label, these are more specific parameters that can be linked with an event.
To see the “phone_capture” event in GA4, you would need to create a custom event for it in your GA4 settings. Once it’s been set up, you should be able to see it in your real-time report or in your “Events” report.
In a similar vein, if you want to see the event_category and event_label, in GA4 it’s recommended to replace these with custom parameters for your events. But please note that GA4 only records the parameters that you specifically register, you can do this in the events settings within GA4.
Remember to verify the data in the DebugView in GA4 to ensure the custom events and parameters are appearing correctly. If you’re still unable to find the respective events and parameters, it may be worth checking the setup on your website to verify that the correct code is firing for these events.
