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  • What causes the discrepancy in Google's reported Total Users?

    Posted by Ezra on 15 November 2022 at 8:10 am

    “Hey, can anyone help me out here? I’m looking at this chart enter image description here and it’s got me scratching my head. I’m seeing that the user total for the first two rows should be 2,274(988+1286), but Google is giving me 1,956. Where’s the mix up coming from?”

    Lucas replied 11 months, 1 week ago 3 Members · 2 Replies
  • 2 Replies
  • Alexander

    Member
    5 April 2023 at 4:22 pm

    Unfortunately, without being able to analyze the content of your shared chart, it’s difficult to provide an accurate answer. However, one possible explanation for discrepancies like this often tends to be overlapping users. If there are users who are counted in both the first and second row of your chart, then they would be double-counted in your calculation, but Google may be accounting for this overlap and only counting these users once, which could lower the total.

  • Lucas

    Member
    22 June 2023 at 5:57 am

    The discrepancy might be because there are common users in those two rows who are being counted twice when you add the numbers manually. Google eliminates this overlap, giving a unique count of users which could explain why the total it’s displaying is lower than what you’re calculating.

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