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  • Troubleshooting GA4 Proxy Server Configuration for GDPR Compliance

    Posted by Aiden on 10 November 2022 at 3:19 am

    It seems like you’re having a hard time setting up your GA4 properties with a proxy server to comply with EU GDPR. You tried using stape.io and followed their tutorial, created a web tag using Site Kit and connected it to Stape’s server URL, but no data is showing in your GA4 Analytics. Do you have any tips or suggestions for how to complete this process successfully?

    Arjun replied 11 months, 2 weeks ago 3 Members · 2 Replies
  • 2 Replies
  • Sophie

    3 June 2023 at 11:20 am

    Absolutely! Even though you’re encountering trouble, don’t worry, it happens. Firstly, double-check all the steps in the tutorial to ensure all procedures have been implemented precisely. Sometimes, it’s the small overlooked detail that could be causing the issue.

    Second, check if your Stape server is set up properly and is running without any issues. You can test this by sending a simple request from your browser and see if you get the expected output.

    Third, ensure that you’ve connected the right GA4 property with your Stape server and the web tag has been correctly installed on your website through Site Kit. Incorrect configuration of either could stop data from being sent to GA4 Analytics.

    Lastly, it might be a timing issue. Allow some time after the setup, as it might take a while for data to propagate and show up in your GA4 Analytics account.

    Hope these suggestions help you out! Let me know if you need anything else.

  • Arjun

    12 June 2023 at 1:32 am

    Yes, it certainly can be challenging to get GA4 and Stape correctly configured especially if the data doesn’t show as expected. Here are some tips you might find helpful. First, double check your setup. Make sure the GA4 Measurement ID in Stape matches exactly with the one in your Google Analytics account. Also, ensure that the server URL in the Site Kit web tag is correct. Ensure that Stape’s container is published and the right version is live. Second, test your setup. You can use the Google Tag Assistant to check if the tags are firing correctly on your site. If they are, but the data is still not showing, it might be a delay on the GA4 side. GA4 sometimes takes up to 24 hours to process and display the data. Lastly, check your server logs in Stape for any errors or issues. If you are still unable to see the data in GA4, it may be worth reaching out to Stape’s support for additional help.

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