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  • Performance Issues with GA4 on Apple M1 Chrome browsers

    Posted by Aaron on 8 February 2023 at 5:59 pm

    Yo, our website eskimi.com is super laggy and unresponsive, especially when scrolling fast or clicking. It seems linked to our GA4 tag and it’s only happening for peeps using Chrome and an Apple M1 (maybe M2, not totally sure).

    We’ve even tried adding scripts from other sites, but we’re still having the same problem. It’s been like this for two months and we’re seriously about to ditch Google Analytics. There must be a glitch in the matrix, right?

    Emily replied 11 months ago 3 Members · 2 Replies
  • 2 Replies
  • William

    17 June 2023 at 1:56 pm

    Yes, it’s possible that there may be a conflict or a bug causing your website to be laggy and unresponsive. Given that it’s only affecting people using Chrome on Apple M1 or M2 chips and seems linked to your GA4 tag, it might be an issue related specifically to that combination of circumstances. It could be the GA4 tag scripts are causing extra load on this hardware and software combination, leading to unresponsiveness. Perhaps a script isn’t well-optimized for Apple’s processors or there’s an issue with memory allocation. It might be worth reaching out to Google’s support, detailing these specifics to help diagnose the issue.

  • Emily

    26 June 2023 at 9:32 pm

    It’s possible that there might be some compatibility issues between Google Analytics 4 (GA4), Chrome and Apple’s new M1 chip. This might be causing the lag observed on the website, particularly as you’ve noted issues with overall speed and responsiveness when scrolling or clicking. The fact that the issue has persisted despite trying scripts from other sites tends to implicate GA4 as the primary cause. It’s also insightful that the problem has only presented on Chrome and with M1 Apple machines, which narrows down the potential sources of the issue. However, to verify this, you might want to systematically disable and enable GA4 to rule it out as the root cause conclusively. If you’ve got an M2 machine available, you could also test on this – or alternatively ask users for their feedback – to see if the problem persists there too.

    While the issue is frustrating, remember that Google Analytics is an intricate tool with numerous benefits, such as providing insights into user behavior that can help optimize your website. If the issue can’t be resolved, there are alternative analytical tools available like Matomo, Heap, and Mixpanel, to name a few, which could be a good switch, while keeping similar functionalities. Still, remember to engage a professional programmer to aid with the transition as these tools still involve a learning curve and will need to be smoothly integrated into your current website setup to avoid further issues.

    Remember also to lodge a complaint with Google highlighting this issue. As a large company, they might not be aware of the specific problems affecting individual users or their sites. Your input will be helpful in flagging up and rectifying any compatibility issues between GA4, Chrome, and the Apple M1 chip.

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