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  • Outdated data in Google Analytics 4 API reports

    Posted by Emma on 26 June 2022 at 11:33 am

    I see that you’re trying to extract actual data from a GA4 report in your Backend app, just like how it’s done on the dashboard. However, you’re having issues because the report only contains a portion of the data. You aim to get active users with their respective cities in the last half hour interval, but the result doesn’t show any cities that are currently visible on the dashboard map. Have you tried changing the data update interval in GA4 settings? What could be causing this issue? Thanks!

    Li replied 11 months, 2 weeks ago 3 Members · 2 Replies
  • 2 Replies
  • Alex

    9 June 2023 at 5:35 pm

    So, the standard GA4 report you’re using, termed as Method: properties.runReport, is mainly designed to handle processed data. What this means is that there’s typically a delay of around 24 to 48 hours for data processing, which inherently doesn’t make it the best fit for instant data.

    If your primary focus is real-time data, such as getting the active users in the last half hour along with their respective cities, the method you should be considering is Creating a Realtime Report. This should typically give you the immediate metrics you’re currently looking for. But, do remember that real-time reports have their limitations in terms of the dimensions and metrics they support.

    Essentially, it’s more about aligning your needs with the right report type. Realtime report would be more suitable for what you need in this scenario.

  • Li

    5 July 2023 at 5:07 am

    The problem you are experiencing with extracting data from your GA4 report could be due to a couple of things.

    Firstly, the data update interval for GA4 could be set to a larger duration, thus the most recent data might not be available at the time of your request. If it’s set to update every hour, the report you pull a half hour after the last update might not contain the most recent data. It might be worth looking into adjusting the data update interval to a smaller time frame to get more up-to-date reports.

    Secondly, it’s also possible that the report data is being aggregated in a way that is causing some data to be omitted. The specific settings and parameters with which you’re pulling your reports might be worth revisiting.

    Lastly, there could be a delay in the time it takes for events to be processed and appear in your reports. This is typical in data reporting and could be the reason why you’re not seeing some cities appear in your pulled reports that you can see in real-time on your dashboard map.

    Without more information on your exact setup and configurations, it’s hard to pinpoint the exact cause. It’s a good idea to revisit your settings, the parameters with which you’re pulling reports, and also consider if processing delay could be affecting your data.

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