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  • How can I resolve the issue of undefined brand value in GA4 for the add to cart event?

    Posted by Michael on 15 December 2022 at 7:56 am

    I’m having a bit of trouble figuring out how to make sure that, in my code, if a brand is not present in the admin, it shows up as blank and not as “undefined”. I tried adding a condition but it’s not quite working. Any advice on how to tweak my code?

    Benjamin replied 11 months, 2 weeks ago 3 Members · 2 Replies
  • 2 Replies
  • Emma

    23 February 2023 at 3:23 am

    Without specific details about the exact code you’re working with, it’s a bit challenging to provide exact direction but here is a general guidance on how you might handle undefined values.

    In most programming languages, “undefined” is indicative of a property or a variable that has not been defined in the current context. To prevent “undefined” from showing, you could use a conditional statement to check if the brand is defined before using it. If it’s undefined, then set it to a blank string or any default value of your choice.

    For example, if you’re dealing with Javascript, the condition could be using a ternary operator: const brand = admin.brand ? admin.brand : ''. This code essentially means that if admin.brand exists, it will be used. Otherwise, it will use an empty string. Or, if you are dealing with a language like Python, you might do something like brand = admin['brand'] if 'brand' in admin else ''. Adjust the code according to the language and framework you are using.

    Also, make sure the condition you added is in the correct place. You have to check the condition before you try to access the brand in your code, in order to prevent undefined values. If the problem persists, it could be useful to review function calls and data flow in your code.

  • Benjamin

    30 March 2023 at 3:09 pm

    Sure, you should check the variable holding the brand. If it is “undefined” or “null”, replace it with an empty string “”. You can do this check with an if-statement or a ternary operator. If it’s still not working, sharing your code snippet would help in giving more specific advice.

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