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  • Common Issues with Google Analytics 4 Event Tracking in Live Mode

    Posted by Scarlett on 10 March 2023 at 3:06 pm

    “Hey guys, I’m in a bit of a pickle. So, I’ve been trying to add GA4 to my site, doing it old school without Tag Manager. The Universal Analytics code seems to be working just fine, no worries there. I used Google’s Tag Assistant for my GA4 code and it seemed all hunky-dory in the debug view in the GA console with all the events showing up.

    “But here’s the weird part. When I used the dev tools and filtered the network traffic using ‘collect’, both GA3 and GA4 events show up. But, when I switch up the filter to ‘collect?v=2’, it’s just the GA4 events. And when I try to open the site without using the Tag Assistant, only ‘page_view’ and ‘user_engagement’ events show up – none of the events listed above.

    “I even installed a Chrome extension, the ‘datalayer checker’ and also used window.dataLayer – both show all the data I expected to see. But somehow, in debug view, everything’s perfect, but when running live, it all comes crashing down.

    “I’ve checked and double-checked that the events have the required properties. Has anyone else run into this funky issue or have some insights to share? Thanks in advance!”

    Kelsey replied 10 months, 3 weeks ago 3 Members · 2 Replies
  • 2 Replies
  • Alexander

    14 April 2023 at 2:08 pm

    Man, I totally feel your pain. I had a similar issue with a WordPress site not too long ago. You might want to have a look at the developer console for any errors that might be sneaking around. Also, and this is just a thought, you might want to check the consent cookie manager. Sometimes it could unexpectedly block the custom events. Keep your chin up and you’ll get it sorted!

  • Kelsey

    4 June 2023 at 5:41 pm

    The user is encountering an issue with Google Analytics 4 (GA4) while attempting to add it to their site without using Tag Manager. Despite everything running smoothly in the GA console’s debug view, when the site is live, only ‘page_view’ and ‘user_engagement’ events appear, omitting many others that otherwise show up. The user has also ensured that the events have all of the requisite properties. They are seeking advice or insights from others who may have experienced a similar issue. Another user responded by sharing a similar issue they encountered with Google Tag Manager, where they did not have the appropriate rights to publish a live version. They suggested that checking permissions might be helpful.

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