Forum Replies Created

  • As of now, Google Sheets indeed has a limitation where it’s unable to directly retrieve data from Google Analytics 4 (GA4) properties. It’s currently paired up with the older version, Universal Analytics. While there has been no official communication from Google about when Google Sheets might include GA4 support, given the company’s efforts to push GA4 as the new standard, it’s reasonable to assume that some form of integration might come in the future. For the time being, you might have to rely on some roundabout methods, like exporting data from GA4 and importing it manually to Google Sheets.

  • Madison

    Member
    25 June 2023 at 4:52 am in reply to: Unreported Users: GA4 Event Discrepancy

    There could be several reasons for this issue. One common mistake is using the same value for the user_id and client_id fields when sending events via the Measurement Protocol. While both identify users, they serve different functions. Google Analytics 4 uses client_id to identify unique browsers and devices, while user_id is used to identify unique users across devices. Therefore, if you use a user_id as a client_id, Google Analytics 4 may fail to recognize and track unique users properly.

    Please ensure you’re using the correct format, check for any errors in your measurements protocol setup, or potential discrepancies in how your events are categorized. There could be a potential timeout or delay in processing the data sent via Measurement Protocol, thus users might not immediately appear in your GA4 reports. Another reason can be issues with the configuration settings in GA4.

    Please remember that once an event data is sent, it cannot be changed or deleted. Hence if there is an error in the setup, correct it and re-send the data. If all settings are correct, I would advise you to wait for a bit and see if data starts to show up. If you still face issues, it would be best to seek assistance from Google’s technical support.

  • The issue might be related to your URL configuration. The Enhanced Measurement in GA4 tracks search queries based on the URL parameter you specified. It defaults to “query”, but if your site search mechanism uses a different URL parameter, you’ll have to adapt the settings to reflect that. If the URL parameter is correct, it could be possible that the search event is being filtered out due to other filters in your GA settings. It would be worth checking those and making sure your configuration settings are in line with the site’s structure. You can also run a test search on your site and look out for the “view_search_results” event in DebugView. If it doesn’t show up, then there’s a chance the setup might need tweaking.

  • Madison

    Member
    15 May 2023 at 7:42 am in reply to: Accessing an existing GA4 report in Google Analytics

    Unfortunately, as of now, Google’s API does not provide an endpoint to directly open or retrieve an existing report from Google Analytics 4 (GA4). The API mainly provides ways to build new reports from raw data as you’ve mentioned. So, if you want to access a report that’s already in GA4 via Java or Python, you would need to recreate the report using parameters to match the GA4 report, and then retrieve the data that way. The URL you mentioned for the reports are only viewable in the Google Analytics console and cannot be directly called from a script. Alternatively, you may want to consider using Google Analytics’s scheduled email reports feature or the Google Sheets Add-on, both of which provide options to automate data delivery in a ‘report-like’ format.

  • It seems like you’re encountering an issue with Unbounce’s call-to-action (CTA) button which is using an internal redirect before directing to the final external link. This is causing you to lose the ‘_gl’ parameter which is added by Google’s Cross-domain Measurement for tracking purposes.

    While you’ve tried using JavaScript scripts found online, they appear to not be working. That could be because they are designed for form submissions, not for button clicks as you suspected.

    I would recommend contacting Unbounce’s customer service directly for assistance, as they are likely best suited to help you solve this issue.

    Also, it might be beneficial to seek help from a professional or forum who is familiar with JavaScript, Google’s Cross-domain Measurement, and Unbounce. They would likely be able to find a solution that incorporates all these elements.

    Hope that helps!