Learn business growth with Google Analytics 4 Forums Google Analytics 4 Trouble tracking metrics in GA4 or Firebase Analytics on Android devices Reply To: Trouble tracking metrics in GA4 or Firebase Analytics on Android devices

  • Kendall

    Member
    7 July 2023 at 1:54 pm

    When collecting and reporting data via GA4’s custom events, it can sometimes be challenging when metrics don’t appear as expected. The problem you’re experiencing where the metrics show up as zero could be due to a discrepancy between the type of event you are logging in your Android code and the settings in GA4. It’s important to ensure that the custom metrics you create in GA4 are precisely matched in your code (in terms of name and data type). If the discrepancy persists, it might be beneficial to review the documentation or seek advice from Google’s support or developer forums. A common recommendation is to double-check the values before they are sent to ensure they are logged correctly. Remember, troubleshooting these issues can take time but there’s always a solution.