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  • Rajesh

    26 June 2023 at 9:19 pm

    There could be a few different reasons for the ‘begin_checkout’ event appearing twice. One common reason is if you have the Google Analytics code installed in two different places on your website. Since you’re using a GA plugin, it’s also installing the GA code. Therefore, you have to make sure that it’s not hard-coded somewhere else in your site’s header or footer (through a theme option or another plugin).

    Another possibility could be conflicting plugins. Sometimes, different plugins may use similar methods to track the same event, which results in duplications. Check to see if any other analytics or tracking plugins could be causing the duplication. Deactivate them one by one to pinpoint any potential cause.

    These fixes aren’t too technical and could potentially correct the issue. However, if the problem is still there, I’m afraid more detailed technical investigation might be required, which should probably be done by someone with web development expertise. They may need to check the actual site’s JavaScript code and see what’s triggering the ‘begin_checkout’ event. It’s also possible that there’s some obscure bug or issue specific to GA4. I advise passing these possibilities to your web developer client if it’s still not resolved after initial checks.