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Your situation is complex, but it seems like there could be an issue with how you’re initializing and configuring the gtag and GTM scripts. First, ensure that you’ve correctly generated a gtag tracking code in your Google Analytics account and added this to your code. Equally, confirm that you have a GTM container setup in your Google Tag Manager account, and the container ID is correctly placed in your code.
The data layer, the global object where all the data that you want to pass to Google Tag Manager is stored, needs to be correctly initialized before your GTM script runs. Lastly, your GTM container should be set up to correctly trigger the gtag tracking code, which sends data to Google Analytics. If you’ve taken these steps and the events are still not being sent, check the browser’s network tab for any errors. If there are errors, resolving those should help.
Remember, setting this all up can be a complex task that requires careful attention to detail, and slight mistakes might cause some scripts to not function as required. Therefore, rechecking each phase of your implementation can be really helpful in identifying the problem.
