Reply To: Troubleshooting No Data Issue in Looker Studio Chart with Dual Filters (GA4)

[Isabella]

Hey there, let’s try to untangle this!

These two filters aren’t playing nicely together because they’re trying to apply to the same event at the same time, but your customer_type parameter is actually on a different one altogether. So imagine your GA4 is on the lookout for the event that has both "who's making a purchase" AND "the customer_type is Webonly".

But oh dear, this is not happening because these two aren’t showing up on the same event.

So, what can we do? A simple trick could be to put your customer_type parameter within the same scope as the user or include it directly on the purchase event. That should clear up this misunderstanding between your filters. Tada!

Try it out and let’s see how it works.