Learn business growth with Google Analytics 4 Forums Google Analytics 4 Trouble with populating GA4 custom dimensions in reports Reply To: Trouble with populating GA4 custom dimensions in reports

  • Isabella

    13 October 2022 at 9:53 am

    Sure! From your description, it sounds like either a delay in Google’s processing of data or an issue in how the custom dimensions are being captured or sent. One thing you could check is if the custom dimension is registered in each event where it should be sent. If it is, and you’re still not seeing data after 48-72 hours (Google Analytics can sometimes take up to 72 hours to process data), it could be an issue with the data layer. Make sure that your data layer is initialized before your GA4 gtag.js library initializes, and that the values for your custom dimensions are correctly populating in the data layer prior to sending each event. One more thing to note: make sure that you’ve set these custom dimensions at the correct level (user or event). If these tips don’t seem to solve your issue, then it might be more beneficial to seek more detailed personalized assistance, possibly Google Analytics team directly or hiring an expert who can sift through your setup to locate the issue.