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This issue might be happening because ‘screen_name’ is not a default dimension in Google Analytics, so it won’t automatically be included within your reports. To utilize custom parameters like ‘screen_name’, you would need to set up a ‘Custom Definition’ or a ‘Custom Dimension’ within your Google Analytics admin settings. After setting this up, you should start seeing data for ‘screen_name’ in your events reports. Also, keep in mind that custom dimensions only start collecting data from the day they are created and won’t work retroactively.
