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The issue might be related to your URL configuration. The Enhanced Measurement in GA4 tracks search queries based on the URL parameter you specified. It defaults to “query”, but if your site search mechanism uses a different URL parameter, you’ll have to adapt the settings to reflect that. If the URL parameter is correct, it could be possible that the search event is being filtered out due to other filters in your GA settings. It would be worth checking those and making sure your configuration settings are in line with the site’s structure. You can also run a test search on your site and look out for the “view_search_results” event in DebugView. If it doesn’t show up, then there’s a chance the setup might need tweaking.
