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It seems there’s a discrepancy between having the GA4 event “ids2_verify_email” show up when you’re testing it and not when it’s run live. This could be due to a few reasons. For instance, users might have JavaScript disabled and hence the Google Tag Manager code isn’t running on their end. It’s also possible that there’s an error in the custom JavaScript variable causing the event not to fire in certain situations. Often, issues like these can be traced back to specific browser or device types, so that might be worth investigating. Lastly, it can sometimes take up to 48 hours for certain events to show up in Google Analytics, although if it’s been a week, this probably isn’t the case. This is a complicated issue and would require more troubleshooting to figure out the exact cause.
