• James

    27 June 2023 at 7:17 pm

    It sounds like the “payment_info” event might not be firing correctly, causing the data to vanish. You can use a Google Chrome extension called “Google Analytics Debugger” to check this. You’ll see your data in real time in the JavaScript console, not in GA4 unlike previous versions of Google Analytics. This should help you identify if there’s any issue with the “payment_info” event.