Learn business growth with Google Analytics 4 › Forums › Google Analytics 4 › 'GA4 Custom Dimensions Not Working Properly' › Reply To: 'GA4 Custom Dimensions Not Working Properly'
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Sure, it sounds like you are having issues with passing data properly to your Google Analytics 4 (GA4) using Google Tag Manager. The data push should allow you to isolate certain articles based on specific details about them. However, currently, the “article_id” is not being correctly registered, causing mish-mash of the id’s and “(not set)” values in your reports.
Similarly, when you try to register the subcategory as the custom dimension, it’s incorrectly showing up in pages where it’s not supposed to. Basically, your custom dimensions (which are the specific elements or attributes you want to track) are not working properly.
One likely reason could be how your tags are set up in Google Tag Manager and how they are interacting with GA4. The custom dimensions need to be correctly set in GA4 and then properly deployed through Google Tag Manager.
Unfortunately, without having a look at your actual GTM and GA4 setup, it’s hard to provide a definitive solution. This issue typically needs a hands-on approach to identify where things are going wrong.