• Benjamin

    5 July 2023 at 5:11 pm

    Based on the information you’ve described, the issue might be related to the way you’re querying your custom dimension. In Google Analytics 4, custom dimensions sometimes require a specific syntax and you may need to reference them in a different way than just 'customUser:dimension1'. Instead of applying the WHERE clause to Dimensions directly, you need to use the dimension name more specifically. For example, if the dimension is a custom User scoped dimension, you might need to use something like User_Dimensions.<Your_Custom_Dimension_Name>. Additionally, ensure that your data type format and date are correct. If these suggestions do not solve the problem, it would be beneficial to check Google’s documentation on querying custom dimensions in GA4, as they have detailed instructions and guides which can help resolve your issue.