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It sounds like you’re using GA4, not Universal Analytics. Here, you need to set up the event_label and event_category parameters as custom dimensions in your Google Analytics profile. Please note that it generally takes about 48 hours for changes to take effect. Until then, you might see the result value as “not set”. Importantly, once you’ve created a custom dimension, its associated event parameter cannot be changed. After this setup, you should be able to view the relevant data in your reports. However, remember that this will not provide historical data. The custom dimension begins collecting data from the time it is created, not retrospectively.
