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  • Vijay

    Member
    22 March 2023 at 10:14 am

    It sounds like you’re having trouble with generating the public key. When you hit ‘Create & Generate Key’, the system should provide you with the key. The 500 error might be due to a server side issue. It could also be that the username ‘placeholder’ is not recognized by your SFTP server. Try checking your server settings again and make sure the username is correct. If the problem persists, it could be something to do with your Analytics setup.