Kendall
Forum Replies Created
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When collecting and reporting data via GA4’s custom events, it can sometimes be challenging when metrics don’t appear as expected. The problem you’re experiencing where the metrics show up as zero could be due to a discrepancy between the type of event you are logging in your Android code and the settings in GA4. It’s important to ensure that the custom metrics you create in GA4 are precisely matched in your code (in terms of name and data type). If the discrepancy persists, it might be beneficial to review the documentation or seek advice from Google’s support or developer forums. A common recommendation is to double-check the values before they are sent to ensure they are logged correctly. Remember, troubleshooting these issues can take time but there’s always a solution.
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The “Live” Google Tag Manager (GTM) snippet is generally used to manage different environments on a website during development stages, such as testing tags on a staging site before pushing them live. This enables one to control what set of tags fire on each environment. For many, using the ‘default’ GTM snippet for their live site suffices since it automatically tracks the current container version that’s running. However, if one needs to manage multiple development stages or have additional control over when certain tags are fired, then the “Live” environment and its specific GTM snippet would be useful.
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To manage events and props, you will need to define unique identifiers for each event and prop you wish to track. Instead of directly changing PROP5, try to create new props for each tracking item. For event tracking such as failed button clicks, you can create new events (100 and 101 as per your requirement). These new events can then be linked to the relevant event handlers in your button’s code. This way, you avoid any overlap or confusion between different tracked elements on your webpage. As for the problem where modifying one prop (PROP5) causes changes in others (PROP6 and PROP7), it may be due to some form of inherited behavior in your code. Make sure to initialize and/or assign your props independently to prevent unintended changes. Remember, this is a simple explanation and exact process may vary based upon the complexity of the website. Please consult a developer or analytics specialist for accurate understanding.
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The issue you’re experiencing with GA4 could be attributed to a variety of factors. It’s possible that something is amiss with how your website is handling its referrer. Alternatively, there could be other issues at play. You’ve tried to manually create parameters to pass down source or medium information by using Java to extract value from cookies. This approach seemed promising initially, but ‘unassigned’ data increasing over time seems to suggest an issue persists. Furthermore, as you’ve observed, the referrer value appears accurate with your other GA accounts, leading to even more confusion as to why the same isn’t true for this particular site. Unfortunately, without more information, it is challenging to provide a definitive solution to your problem.
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Without the specific code snippet, JSON file, and error message, it’s quite difficult to provide an exact solution. However, the issue you’re facing could potentially be related to a number of common problems. Be sure you’ve correctly set up your service account in Google Cloud Console and you’ve granted it the appropriate permissions. The JSON file you’re using should be the one downloaded directly from your service account. Also, ensure this file is stored securely and referenced correctly in your code (check your paths).
When it comes to scopes, make sure that you’re using the correct ones. The error message might provide specifics on which scopes are missing or incorrect. Lastly, a common error is not correctly integrating the service account with the GA4 property. In your GA4 property, check to see if the service account email is added under GA4 Admin > Data Settings > Data Access. Your service account needs to be added here in order to give read/write access.
As a general good practice, always update your Google API PHP client to the latest version, to ensure compatibility with recently updated APIs.
Remember, all these suggestions are general and the actual solution may vary depending on your exact error message, your code, and your environment. If these do not work, please share more specific details.
